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Changing your email notification settings
Changing your email notification settings

Learn how to easily change your email notifications. Email notifications are a good way to stay up-to-date with Hank community happenings.

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Written by Andrew Hong
Updated over a week ago

We send our members email notifications to help you stay up to date with activity in groups, events, and conversations that you are a part of.

If you wish to change what you receive notifications about, you can make changes to your Email Settings by going to www.gethank.com/settings.

On desktop devices: You can find your "Account Settings" by going through the "Your Accounts" button at the top right of the screen.

On mobile devices: You can find your "Account Settings" by going through the "Menu" button at the top right of the screen.

You can then click on the checkboxes (circled in red below) to select which notifications you want to receive. If you do not want to receive them leave them "unselected" or check "Unsubscribe from all notification emails"

If you do not want receive email notifications from a group you have joined, scroll down on that same page until you get to "Notifications for groups you manage"

Click on "Edit" and you can "unselect" the notifications you do not want to receive.

Or you can click on the group that you have joined, click on the bell icon, and "unselect" your notifications from there.

Here are step by step instructions for General notification settings

  1. Scroll down to where it says General notification settings

  2. Unselect any of the notifications you wish to no longer receive.

Here are step by step instructions for Notifications for groups you manage

  1. Scroll down to where it says Notifications for groups you manage

  2. Click "Edit"

  3. Unselect any of the notifications you wish to no longer receive.

Here are step by step instructions for managing your group notifications right from the groups page

  1. Click on the Home tab

  2. Click on the group in the "Your Groups" box on the left hand side

  3. Click on bell icon right below the name of the group on the left hand side

  4. Unselect any of the notifications you wish to no longer receive

Please see below for the meaning of each notification.

Setting

What it means and example

Receive emails when people send you direct messages

Receive an email when someone sends you a direct message.

Receive text message updates about your booking. Message rates may apply.

Receive a text message about your booking. Message rates may apply.

Receive notifications about new posts in your Groups

Receive an email when someone posts in a Group that you are part of. For example, if you are a part of the Coffee and Conversation Group, you will receive emails whenever someone posts a comment in that group.

Receive notifications of responses to your posts and comments

Receive an email when someone replies back to a post or comment that you made. For example, if you asked if anyone is interested in joining you to the museum in the Arts & Culture Group and someone responds, you'll receive an email about that.

Receive notifications of new members joining Groups that you manage

Receive an email whenever a new member joins a group that you are in. Say hello to new members!

Receive a daily digest of your notifications

Receive digest emails that summarize activity relevant to you each day.

Unsubscribe from all notification emails

If you check this box you will not receive any of the above notifications.


💡 Tip

Need more help? Please reach out to us via email ([email protected]) or send us a chat!


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